Privacy Policy
Last updated: 2nd February 2026
This Privacy Policy explains how Abrams Brothers Ltd, trading as EclickPro, collects, uses and protects your personal data when you visit our website, enquire about our services, request an audit or become a client.
We are committed to protecting your privacy and handling your data transparently and responsibly.
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- Who We Are
Abrams Brothers Ltd
Trading as EclickPro
9 Hill Rise
London NW11 6LX
United Kingdom
Email: [email protected]
Telephone: 0800 002 5191
Abrams Brothers Ltd is the controller of your personal data under UK data protection law.
We are not required to appoint a Data Protection Officer, however responsibility for data protection compliance sits at director level within the company.
2 . The Data We Collect
We may collect and process the following categories of personal data:
Identity information such as your name and job title
Contact information such as your email address, phone number and business address
Financial information such as billing details and payment records
Technical information such as IP address, browser type, device type and website usage data
Marketing preferences and communication choices
Information you provide when you complete forms, request an audit or contact us
We only collect personal data that is necessary, relevant and limited to what is required for the purposes described in this policy.
We do not knowingly collect data relating to children.
We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals’ Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.
3 . How We Collect Your Personal Data
We collect personal data when:
You complete a contact form or request a free audit
You subscribe to marketing communications
You enter into a contract with us
You communicate with us by email, phone or social media
You interact with our website
We also collect technical data automatically through cookies and analytics tools, subject to your consent where required.
In some cases, we collect publicly available business contact information from sources such as Companies House or professional networking platforms for legitimate business to business marketing purposes.
4. How We Use Your Personal Data
We use your personal data to:
Respond to enquiries and provide requested services
Deliver marketing and growth services to clients
Manage contracts, payments and billing
Improve our website and marketing performance
Send relevant marketing communications where permitted
Comply with legal and regulatory obligations
We rely on one or more of the following lawful bases:
- Performance of a contract
- Legitimate interests in running and growing our business
- Legal obligations
- Consent, where required for marketing or non essential cookies
You have the right to object to marketing communications at any time.
5. Automated Decision Making and Profiling
As a digital marketing agency, we use analytics platforms and advertising tools that involve profiling and audience segmentation.
These tools may analyse website behaviour, engagement data and marketing interactions in order to deliver relevant advertising and improve performance.
We do not make decisions that produce legal or similarly significant effects solely by automated means without human involvement.
6 . Marketing Communications
If you opt in to receive marketing communications, we may send you emails about our services, insights or updates.
You can unsubscribe at any time by using the link in our emails or by contacting us directly.
If you are an existing business contact, we may rely on legitimate interests for relevant business communications in line with UK regulations.
7 . Cookies and Tracking
Our website uses cookies and similar technologies to:
Ensure the website functions properly
Analyse traffic and performance
Measure advertising effectiveness
Deliver relevant advertising
Non essential cookies are only placed after you provide consent through our cookie banner.
You can manage or withdraw your consent at any time through your browser settings or our cookie management tool.
For detailed information about the cookies we use, including their purpose and how long they remain on your device, please see our Cookie policy: https://www.eclickpro.com/cookies-policy/
8. Sharing Your Data
We may share personal data with trusted third party service providers who support our business operations. These may include:
- Website hosting providers
- Cloud storage providers
- Analytics providers such as Google
Advertising platforms such as Google Ads and Meta - Payment processors such as Stripe or PayPal
CRM and email marketing platforms - We require all third parties to process personal data securely and in accordance with the law.
We do not sell personal data.
9 . International Transfers
Some of our service providers operate outside the United Kingdom.
Where personal data is transferred internationally, we ensure appropriate safeguards are in place. These may include:
Transfers to countries recognised by the UK as providing adequate protection
Standard contractual clauses or the UK International Data Transfer Agreement
You may request further details of these safeguards by contacting us.
9 . International Transfers
Some of our service providers operate outside the United Kingdom.
Where personal data is transferred internationally, we ensure appropriate safeguards are in place. These may include:
Transfers to countries recognised by the UK as providing adequate protection
Standard contractual clauses or the UK International Data Transfer Agreement
You may request further details of these safeguards by contacting us.
10 . Data Security
We retain personal data only for as long as necessary for the purposes for which it was collected.
Client financial and transaction data is generally retained for six years in line with UK tax and accounting requirements.
Marketing data is retained until you unsubscribe or object.
We may retain data longer where required for legal claims or regulatory compliance.
12 . Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent where we rely on consent
- Request restriction of processing
- Request data portability where applicable
- To exercise your rights, please contact [email protected].
We aim to respond within 1 month.
13 . Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk.
We would, however, appreciate the opportunity to address your concerns first.
14 . Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website with the updated date shown at the top.